Privacy Policy

1. Information We Collect

When you contact us for emergency water damage services or visit our website, we may collect the following information:

• Contact Information: Your full name, property address, phone number, and email address.
• Property & Claim Details: Information regarding your water damage emergency, insurance provider, and claim details necessary for mitigation and billing.
• Website Data: Basic analytics data, cookies, and technical information regarding your browser and device when browsing our website.

2. How We Use Your Information

We use the information we collect strictly for business and operational purposes, including:

• Dispatching emergency restoration and extraction crews to your location.
• Communicating with you regarding your property drying status and project updates.
• Preparing Xactimate scopes of work and sharing necessary documentation directly with your insurance adjuster with your consent.
• Improving our website user experience and local service reach.

3. Information Sharing and Protection

• No Third-Party Selling: We do not sell, rent, or trade your personal information, phone numbers, or email addresses to third-party marketers.
• Insurance Coordination: We share information with your insurance carrier or claims adjuster only as necessary to facilitate your water damage claim.
• Data Security: We implement industry-standard physical, electronic, and administrative security measures to protect your data from unauthorized access or disclosure.

4. Your Choices and Rights

You have the right to request access to the personal data we hold about you, ask for corrections, or request deletion of your data, subject to legal and insurance retention requirements.

5. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or legal obligations. Any updates will be posted directly on this page with a revised "Last Updated" date.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Company Name: Tukwila Water Damage Pros
• Phone: Call (206) 864-5955
• Address: Tukwila, WA