Terms of Service

1. Acceptance of Terms

By calling our emergency dispatch line, hiring our services, or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services or website.

2. Emergency Services and Dispatches

• Service Availability: Tukwila Water Damage Pros provides 24/7 emergency water extraction, mitigation, mold remediation, and restoration services within Tukwila, WA and surrounding King County areas.
• Property Access: By requesting a dispatch, you grant our technicians lawful access to the property to perform moisture assessments, water extraction, structural drying, and necessary demolition.
• Safety Disclaimers: Our technicians reserve the right to refuse service or halt work if structural conditions, electrical hazards, or biohazards present an immediate danger to crew safety until hazards are resolved.

3. Pricing, Billing, and Insurance

• Estimates and Scopes: We provide professional scopes of work utilizing industry-standard Xactimate pricing software, which is widely accepted by major insurance carriers.
• Customer Responsibility: While we work directly with insurance adjusters to streamline your claim, the property owner remains ultimately responsible for all charges incurred for services rendered.
• Payment Terms: Invoices are due upon receipt unless prior written arrangements have been agreed upon. Late payments may be subject to applicable administrative fees.

4. Limitation of Liability

Tukwila Water Damage Pros shall not be held liable for pre-existing structural damage, hidden rot, mold growth prior to our arrival, or secondary damage resulting from delayed reporting of a water emergency. Our total liability for any claim arising from our services shall not exceed the total amount paid by the customer for the specific services rendered.

5. Contact Information

• Company Name: Tukwila Water Damage Pros
• Phone: Call (206) 864-5955
• Address: Tukwila, WA